Policies
Company Policies
Our company policies are designed to ensure that every move is executed with utmost professionalism, efficiency, and care. Our policies reflect our commitment to excellence, integrity, and customer satisfaction. By adhering to these principles, we can provide all our clients with a seamless and stress-free moving experience. We continually reevaluate and update our policies to ensure we fulfill the needs of customers and the industry.
1. Information Collected
Shri Gati Logistics Packers and Movers collects various types of Information to provide and improve our services. Personal Information includes name, address, email, phone number, and identification details. Service Details are Information about the items to be moved, the destination, and any specific requirements. Payment Information Credit/debit card details, bank account information, and billing address.
2. Adequate Protection of Collected Data
We prioritize the security of your data and employ various measures to ensure its protection. Personal and Sensitive Information is encrypted during transmission and storage. Authorized personnel can access your Information, and strict protocols are in place. We execute regular security audits to identify and mitigate potential vulnerabilities. Information is retained only as long as necessary for the purposes outlined in this policy.
3. Payment Policy
Our payment policies are designed to be transparent and straightforward. We accept various methods, including credit/debit cards, bank transfers, and online payment. Payments must be made by the terms outlined in the service agreement. A deposit may be required at the time of booking. For your records, a receipt will be provided for every transaction.
4. Terms and Conditions
Our terms and conditions are designed to ensure a clear understanding of our services and your responsibilities. All services are governed by a service agreement outlining the work area, responsibilities, and obligations of both parties. Our liability for any loss or damage to goods is limited per the terms specified in the service agreement. Cancellations must be made within a specified timeframe, and any applicable charges will be detailed in the service agreement. We are not liable for delays or failures in service due to events beyond our control, such as natural disasters, strikes, or other unforeseeable circumstances.